Privacy Policy

Our Privacy Policy was last updated and posted on November 27, 2018. It governs the privacy terms of our website (https://decarbon.in) and sub-domains (collectively, "Website"), as owned and operated by Wellstark Energy Pvt Ltd. Any capitalized terms not defined in our Privacy Policy, has the meaning as specified in our Terms of Service.

Your Privacy is important to us. De Carbon takes every possible step to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. We utilize the personal data you offer in a way that is consistent with this Privacy Policy. If you provide personal data for a particular reason, we could make use of the personal data in connection with the reason for which it was provided. For example, registration info sent when creating your account, might be used to suggest products to you based on past acquisitions. We might use your personal data to offer access to services on the Website and monitor your use of such services. De Carbon may also utilize your personal data and various other personally non-identifiable information gathered through the Website to assist us with improving the material and functionality of the Website, to much better comprehend our users, and to improve our services. By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. The following outlines our Privacy Policy:

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
Definitions

"Non Personal Information" is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

"Personally Identifiable Information" is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

Information We Collect

Generally, you control the amount and type of information you provide to us when using our Website. As a visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a visitor. Such information may include the following:

  • name, gender, age and contact details;
  • payment details;
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • other information you provide to us; and
  • we may also obtain information from third parties such as credit reference agencies.

Computer Information Collected

When you use our Website, we automatically collect certain computer information by the interaction of your web browser with our Website. Such information is typically considered Non Personal Information:

  • Cookies

    Our Website uses "Cookies" to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

  • Geographical Information

    When you use the Website, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located in and display information with relevant data or advertisements. We will not share your current location with other users or partners. If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the web browser.

  • Automatic Information

    We automatically receive information from your web browser. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

  • Log Data

    Like many Website operators, we collect information that your browser sends whenever you visit our Website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Our Services are not directed to persons under the age of 18 years. We do not knowingly collect Personally Identifiable Information from children under 18 years. If a parent or guardian becomes aware that his or her child has provided us with Personally Identifiable Information without their consent, he or she should contact us at wecare@decarbon.in . If we become aware that a child under 18 years has provided us with Personally Identifiable Information, we will delete such information from our record.

How We Use Your Information

We use the information we receive from you as follows:

  • for verification of identity and record;
  • for analysis and for comparison with others’ data in order to develop our products or services and market promotion programs;
  • to provide information to you on De Carbon and various products and services on our Website;
  • to store communication contacting details;
  • to generate survey on user traffic on our Website;
  • for processing of your orders;
  • for collecting payment, processing of any payment instructions, etc;
  • to implement your instruction, respond to your enquiries or those made in your name, and to provide efficient and responsive service; and
  • to provide you with promotional information about our services and offers.

How We Share Information

We may disclose your personal information to:

  • anyone of or any legal entity or department and/or associated company of De Carbon;
  • anyone who or any legal entity which has confidentiality obligations towards De Carbon;
  • De Carbon employees;
  • any contractor, agent or others or legal entity, or any third party which provides administrative, telecommunication, computer, payment, insurance, professional or other services to De Carbon and is engaged by De Carbon for the above purposes on collection of data or relevant to the above purposes on collection of data;
  • anyone that De Carbon has to make disclosure to in accordance with the requirements of applicable laws, administrative policies or regulations;
  • anyone who reasonably requires De Carbon to make the same disclosure in order that De Carbon can implement the purposes listed in this Privacy Policy.

Reasons for Compulsory Disclosure of Personal Information

We may disclose your personal information to:

  • In compliance of relevant laws or as requested by other government or law enforcement authority;
  • To investigate network abuse and to execute or implement any terms of De Carbon’s users agreement;
  • To protect De Carbon and its users’ rights, property or interests;
  • If you engage in (or are reasonably suspected of engaging in) any illegal activities; or
  • In compliance with this Privacy Policy.
Third-Party Services

We do not sell or rent your personal information to third parties. We do not share your information with third parties for purposes other than that of providing you the services. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our Website or are redirected to a third-party website, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed or altered. For example we use multiple layers of firewall security and different degree of encryption for your sensitive personal data.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact

If you have comments, concerns or any questions about this Privacy Policy, please contact us at wecare@decarbon.in

Refund

You agree that if you have applied for any paid services, the same is non-refundable. Kindly call for grievance at 6309101777